Kernel panic, computer stops to work after a while

Hi,
I am so confused with my laptop working with 3.0.6 Instaled.
This is a Benq Joybook S43 with Intel(R) Celeron(R) CPU743 @ 1.30GHz Memory: 2067MB. and 32 bits.

I have a problem time ago and need some help.
When computer is working and in a time,, is STOPS (Blocking) in twice ways.
Ones blocking computer with screen on.
Ones black window as this: (this is the last one)


At this point I must to stop computer pressing the power on and then press it again to begin again running Elive. (Hopping it will not crash again).
I suppose then, it is a problem with the Video configuration but I do not know how to access it to change. (Remember in installation ask for free, moderm or older drivers) I have the first one, maybe I must change to the older one.
How can I do it?

For information I have test:
3.7.7 (32bit) and 3.7.5 (64bit) in Live and works, yes, with 32bit and 2MB (64bit works!!) but I am not sure to change to these because they are in Alpha and likes the E17 of 3.0.6.

What do you sugess to me to do?
Thanks.

Did you already ran Elive here
or not -
Is this your screen after boot
or after Elive already was running and breaks with the screen on your picture above??

Thanks.
Maybe I have not explain rigth.

in the morning I start laptop and everything is fine.

After an indeterminate and random time and using different applications (no pattern assigned), the laptop crashes in two ways.

One, locked on the Elive screen (doesn't respond to anything). I'm referring to Elive's screen with the program I'm currently using.

Another, locked and the black screen appears (does not respond to anything). The photo sent is the last one appeared this morning.

Normally a restart is necessary. But sometimes two or three restarts are necessary, and then it works perfectly all day.

Maybe,
What is the instruction to know the video card on laptop? and
what is the instruction to know the video drivers instaled?

Use the command "lshw" and look under the section "*-display".

Check your RAM,
probably you will have a tool for this when you are in bios mode

Can you check for overheating,

  • is the heat pipe and exhaust vent clean...

Note:
My steps suggested are for making sure
that your hardware is playing well
before we search (time-eating) inside the system.
Next test can be
How is the behavior in live Mode
AFTER a longer time - same?
Or not?

1 Like

Yes, I think you should verify your HW first, I had similar issues and my problem finally was that my HDD has some bad sectors. In another laptop, dust blocked completely the fan outside so it got very hot and made strange things. One time I opened it and clean all the dust that was inside it works normally.

1 Like

Thanks for all :applause:
Sometime the little thing is the greather one.... and you are rigth.
I was focused on Video problem but I forgott HW.

Now here we are about 25 to 38 Degree in street and firts thing I do it is to clean the durst inside of the computer and now it seems to work fine.
I type "sensors" in console and gets now:
coretemp-isa-0000
Adapter: ISA adapter
Core 0: +64.0°C (high = +105.0°C, crit = +105.0°C)

In another way I will test RAM:::
I have not access in BIOS
I will test with another way
I will inform you.

In another way::
I test with command "lshw" and gets::
*-display
description: VGA compatible controller
product: RV710/M92 [Mobility Radeon HD 4330/4350/4550]
vendor: Advanced Micro Devices, Inc. [AMD/ATI]
physical id: 0
bus info: pci@0000:01:00.0
version: 00
width: 32 bits
clock: 33MHz
capabilities: vga_controller bus_master cap_list rom
configuration: driver=radeon latency=0
resources: irq:44 memory:d0000000-dfffffff ioport:2000(size=256) memory:f2000000-f200ffff memory:f2020000-f203ffff

It is rigth?.

Since I clean the durst inside computer it do not stop :boogie:
I will test ram now and inform you later:typing:

2 Likes

At least it won't be a Nvidia Problem... :madness:

Is an issue classic in some Acer Aspire series like mine, is so I pointed this.

Great to read that you have solved the problem, now don't forget to clean dust at least twice a year!

Hi,
Many Thanks to all people, you are the first!! :smiley14:

I test RAM and memtest say it is OK.

At end my opinion it was a problem with the temperature!!! the durst!!
Since I clean, laptop is running without stops and fast.
:runningfast::runningfast:

Thanks again

1 Like

@vesteve58;

thanks for reply, good to hear!

By the way if you want to know about your system running:
(terminal command)
inxi -Fxrz

:nod:

2 Likes

You mean to say that you actually prefer this command to "administration" -> "System Profiler and Benchmark"? :madness:

Triantares, first of all : your advise to use lshw is half the way a solution;
it needs to get installed before someone can use it:

"administration" -> "System Profiler and Benchmark"
is not really showing the driver which is use,
you need to guess about it...

Next:
What is better than this, when you want to answer here:

=

  • mhmm? :ohmygod:

Umm, since you ask (and want to get pedantic):
"inxi -Fxrz | grep Graphics"

Yep! :innocent:

Thank you, @triantares,
nice hint but here I get only this


instead of

can we grep better, ideas ?

(ah, I forgot: :mwahaha: :ohmygod: :nod: )

You have strange output there. Here's mine:

inxi -Fxrz |grep Graphics
Graphics:  Device-1: Intel 3rd Gen Core processor Graphics vendor: Lenovo driver: i915 v: kernel bus ID: 00:02.0

"man grep" could've told you the solution of adding more output but I'll oblige.

"inxi -Fxrz |grep -A 3 Graphics"

Graphics:  Device-1: Intel 3rd Gen Core processor Graphics vendor: Lenovo driver: i915 v: kernel bus ID: 00:02.0 
       Display: x11 server: X.Org 1.20.4 driver: modesetting unloaded: fbdev,vesa resolution: 1920x1080~60Hz 
       OpenGL: renderer: Mesa DRI Intel Ivybridge Mobile v: 4.2 Mesa 18.3.6 direct render: Yes

All in all, it doesn't give any extra needed info for driver and card though.

1 Like

= much better:
Elive_Screenshot_2019-07-14_16%3A12%3A27__624x197

Here is another one, if lshw gets already installed:
lshw -c video | grep configuration

Elive_Screenshot_2019-07-14_16%3A23%3A32__616x115